Terms
Terms of use
These terms cover use of the ProfileRelaunch website and its enquiry forms. They do not create a paid-service contract, promise a Google decision, or replace a separate agreement if paid support is later offered.
About these terms
These terms apply to your use of the ProfileRelaunch website and to information you send through its enquiry forms. They do not replace a separate written agreement for paid support, if one is later offered and accepted.
This website is operated by Saswati Das, trading as ProfileRelaunch.
If you do not agree with these terms, please do not use the website or send a submission.
Using this website
The website provides general information about independent Google Business Profile recovery and review protection support, and a way to contact ProfileRelaunch. It is intended for use in a business context.
You are responsible for the device, browser and connection you use to reach the site, and for keeping your own accounts and credentials secure.
Information on this website
Content on this website is general information and practical service guidance. It is not legal advice, and it is not a decision by Google. Situations differ, and nothing on the site should be treated as a promise that a particular platform process or outcome will apply to you.
Related limits are set out on the Disclaimer page.
Enquiries and case submissions
You may send a short enquiry from the homepage, a general message through Contact, or a fuller case submission through Get Help. Get Help is the appropriate route if you already have an active Business Profile, verification, access or review issue.
Sending a form asks ProfileRelaunch to review the information you share. It does not, by itself, create a client, advisory, representation or paid-service relationship. We may ask for more information, explain that a situation is outside the support we can offer, or suggest using a different form.
Fees and paid support
The level of support depends on the situation. Any proposed support and associated fees will be explained clearly before you decide how to proceed.
This website does not collect payment and does not publish a price list. If paid support is later agreed, the work, limitations and commercial terms will be set out separately. These website terms do not create refund, cancellation or package rules for a service that has not been agreed.
Your responsibility for information
You must make sure that information you send is accurate to the best of your knowledge, that you are entitled to send it, and that it does not include passwords, verification codes, account credentials or unnecessary sensitive personal information.
You must not fabricate, alter or misrepresent evidence. Get Help asks you to confirm accuracy before a case is submitted. Misleading or incomplete information can affect whether any later support is appropriate.
Acceptable use
You may not use this website to:
- interfere with its security or availability
- submit automated, deceptive or abusive messages
- attempt to gain unauthorised access to any system or account
- send malware or harmful code
- misuse another person’s personal information
We may refuse or stop handling a submission that appears to breach these terms.
Intellectual property
The website’s design, text and other content belong to Saswati Das, trading as ProfileRelaunch or its licensors, unless a page says otherwise. You may view and print pages for your own business use. You may not copy the site, present it as your own service, or use the ProfileRelaunch name in a way that suggests affiliation with Google or with us without permission.
Google and other platforms
ProfileRelaunch is independent of Google. We do not represent Google, do not have special access to Google’s decisions, and cannot override a platform outcome. Business Profile reinstatement, review removal, ranking changes and platform timeframes are not guaranteed.
Google and other third-party services have their own terms and processes. Using this website does not change those terms.
Availability
We aim to keep the website and enquiry forms available, but they may be interrupted, delayed or unavailable. We do not promise uninterrupted access, a particular response time, or that every submission will be delivered.
Links to other sites
The website may refer to Google or other third-party sites and processes. Those destinations have their own terms and privacy practices. ProfileRelaunch is not responsible for their content or decisions.
Privacy
The privacy notice explains how information submitted through this website is handled.
Changes
We may update these terms. The date at the top of this page shows when they were last revised. Continued use of the website after a change means you accept the revised terms.
Business details
Saswati Das, trading as ProfileRelaunch
6 Bradford Road Old Town Swindon SN1 4FE United Kingdom