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Google Business Profile Recovery & Review Protection
When your Google Business Profile is suspended, inaccessible or stuck — or a suspicious review is damaging trust — ProfileRelaunch helps you understand the issue, prepare the right evidence and take the strongest appropriate next step.
Human-reviewed • Evidence-led • Clear next steps
Issue detected
Case review
Next step
Common profile & review issues
These are the situations we assess. You do not need a diagnosis before you contact us — only a clear account of what changed.
Not sure which applies? Start your assessment
What we do
Profile Recovery and Review Protection are different problems with different evidence and routes. The assessment is there to identify which applies — and what not to do next.
Service 01
For suspensions, lost access, failed or stuck verification, and profiles that have disappeared from Google. We establish what changed, gather the evidence that actually matters, and prepare the reinstatement or recovery route that fits.
Explore Profile RecoveryService 02
For suspicious or potentially policy-breaching reviews that are damaging trust. We assess the review and surrounding evidence, then prepare a reporting or challenge route — and a professional response where that is the stronger step.
Google decides whether a review is removed. Ordinary negative feedback is not automatically a policy issue.
Explore Review ProtectionHow it works
You can attempt Google's process yourself. Paying for support is about reducing confusion: understanding what actually happened, avoiding unnecessary profile changes, presenting relevant evidence clearly, and choosing the correct route rather than repeating unsupported attempts.
Share the issue, relevant messages or links, and anything you have already tried. You do not need a finished case file.
A human reviews the facts, timeline and evidence. We identify what matters and what is likely to waste time.
You get a clear recommendation — recovery, reporting, response, or waiting — with the reasons, before you pay for further work.
If you want help carrying the recommendation through, you choose the support model that fits.
We prepare it. You submit it.
We organise the evidence and prepare what needs to be submitted. You remain the person who files it with Google.
You authorise us. We manage the case.
With your authorisation, we handle the case work after the assessment. You are not left to assemble and submit it alone.
Early Access pricing
Fees are stated before you decide. Managed work is £0 today; a success fee is due only if the defined successful outcome is achieved.
Profile Recovery
From £99
Guided Relaunch upfront.
Review Protection
From £59
Guided Review upfront.
Managed options
£0 today
Success fee only when the defined successful outcome is achieved.
Relaunch Guard
£9.99/month/location
Profile + Review monitoring
Google makes final platform decisions. Managed success fees are payable only when the defined successful outcome is achieved under the service terms.
Relaunch Guard
Relaunch Guard is Early Access Profile + Review monitoring for a location. We monitor relevant changes in Google Business Profile health and review activity and confirm the monitoring coverage before activation. Early Access monitoring is currently delivered as a managed service rather than through a self-serve dashboard.
View Relaunch Guard pricing£9.99 per month, per location
Why ProfileRelaunch
Repeated forms, unnecessary profile edits and vague accusations often add confusion. The value of support is structure: a human reading of what happened, evidence before action, and a route you can actually follow.
A person reviews the notice, timeline and context rather than routing you through a generic checklist.
Recommendations follow the facts available. We do not push changes that are unlikely to help.
You should understand the suggested route, why it fits, and what Google still decides.
After the assessment you choose: we prepare it and you submit it, or you authorise us to manage the case.
Early Access pricing is published. You see the fee and the model before any paid work begins.
Questions you may have
If a Business Profile or review issue is already affecting the business, these should help you decide how to begin.
Keep a copy of the notification, note when it appeared, and gather the profile link plus anything you have already tried. Then start an assessment. You do not need a finished case file before asking for help.
Yes. Share what you submitted, when you submitted it and any reply you received. That helps us understand the current position before recommending a next step — including whether another attempt is likely to help.
Google decides whether a review is removed. We can help you assess whether the content may raise a policy issue and what a response or challenge might involve. Ordinary negative feedback is not automatically a policy violation, and we do not promise removal.
Guided means we prepare it and you submit it. Managed means you authorise us and we manage the case. Both start with the same human assessment. The fee model differs: Guided is an upfront fee; Managed is £0 today, with a success fee only if the defined successful outcome is achieved.
No. ProfileRelaunch is independent of Google. We help you prepare and navigate the process; we do not control platform decisions and we are not an official Google partner.
Early Access pricing: Guided Profile Recovery is £99 upfront; Guided Review Protection is £59 upfront. Managed Profile Recovery is £299 on successful restoration (£0 today); Managed Review Protection is £149 on successful removal (£0 today). Relaunch Guard is £9.99 per month, per location. Google makes final platform decisions.
Next step
Tell us what happened, what changed and what you have already tried.
Or send a short note here. Use Get Help if you have a longer timeline, documents or a live case.
