Privacy
Privacy notice
This notice describes the information visitors may submit through ProfileRelaunch, why it is used, and the limits of what this website collects.
What this notice covers
This notice explains how Saswati Das, trading as ProfileRelaunch handles information that visitors may submit through this website. It reflects the current site: public information pages and enquiry forms. It is not an account product, a customer dashboard or a payment system.
Submitting a form does not, by itself, create a client or paid-service relationship. Any later support, and any associated fees, are explained before you decide how to proceed.
Information you may submit
We do not ask you to create an account. Information reaches us only if you choose to send a form. What we receive depends on which form you use.
Homepage enquiry
The short homepage form may include your name, email address, optional business name, the type of help you select, and a description of what happened or what you need.
Contact form
A general message may include your name, email address, optional business name, a subject (such as a general question, service question, partnership or media enquiry), and your message. Older contact submissions may instead include a service type rather than a subject.
Get Help case intake
A case submission may include:
- the type of help needed
- your name and email address
- optional phone number
- business name and country
- optional website, Business Profile or review URLs
- an account of what happened, including dates, messages or steps already taken
- confirmation that the information is accurate to the best of your knowledge
- confirmation that you have read this privacy information
We also record which form you used, so that a general question and a case submission can be handled appropriately.
Technical information
The systems used to operate this website may automatically record ordinary technical details, such as IP address, browser type and the time of a request, as part of running the site securely and reducing abuse. This website does not run advertising, profiling or analytics products.
How information is used
If a submission is received, we use it to:
- respond to an enquiry
- assess a case you have asked us to look at
- communicate about requested support
- ask for clarification where the information is incomplete
- maintain reasonable security and reduce automated or abusive submissions
We do not sell the information you submit. We do not use it for advertising, profiling or analytics. We do not use it to create an account or take payment, because this website does not collect payments or provide a customer login.
The level of support depends on the situation. Any proposed support and associated fees will be explained clearly before you decide how to proceed.
Legal basis
Where data protection law requires a legal basis, we process a submission because you have asked us to look at a question or a case. That is usually necessary to take steps at your request, or because we have a legitimate interest in responding to a business enquiry, assessing the information you sent and protecting the service against abuse.
On Get Help, the accuracy and privacy confirmations record that you have checked the information and have read this notice. They are not used as marketing consent.
What not to send
Please do not include passwords, verification codes, account credentials or unnecessary sensitive personal information. A useful enquiry can be based on public links, the wording of platform messages and a factual account of what happened.
If a situation later requires you to take an action inside your own account, that will be explained rather than handled through shared login details.
Service providers
ProfileRelaunch reviews submissions. Enquiry messages are delivered by email using Resend so that we can receive and review them. Resend processes that information only to provide that email delivery service. This notice does not describe Resend’s hosting locations, retention rules or other contractual terms.
- Enquiry email delivery: Resend
Retention
We keep enquiry information only for as long as it is needed to respond, assess the situation, communicate about requested support and meet any legal obligations that apply. There is no single published retention period that applies to every submission.
Where information may be processed
If a technical provider is used to host the website or receive messages, information may be processed in more than one country. We do not describe a specific country-to-country transfer in this notice.
Security
We take reasonable steps to protect information submitted through this website, including validation of submissions and measures intended to reduce automated abuse. No method of sending or storing information is completely secure, and we do not promise that a submission cannot be intercepted or misused.
Your privacy rights
Where applicable data protection law provides these rights, you may be able to ask for access to personal information, correction, erasure, restriction of processing, objection, or a copy of information you provided. The rights that apply depend on the law that covers your situation.
To make a request, use the Contact page. We may need to ask for enough information to understand the request and to confirm that we are dealing with the right person.
Contact and complaints
Questions about this notice can be sent through the Contact page or, if you already have an active case, through Get Help.
You can also write to contact@reputedefend.com.
This website is operated by Saswati Das, trading as ProfileRelaunch.
Correspondence may be sent to the business address shown below.
If data protection law gives you a right to complain to a supervisory authority, you may do so in the country where you live, work, or where you believe a problem occurred.
Changes to this notice
We may update this notice when the website or our handling of information changes. The date at the top of this page shows when it was last revised.
Business details
Saswati Das, trading as ProfileRelaunch
6 Bradford Road Old Town Swindon SN1 4FE United Kingdom